Warranty Information
We stand behind our products, which is why all PRO-SHOCK fence controllers are backed with a 2-year parts & workmanship limited warranty, and a 1-year limited lightning warranty. A warranty card and with serial number are included with each PRO-SHOCK fence controller. To enact the warranties, the consumer must have filled out this card and returned it at the time of purchase. Failure to comply will void the warranties.
Purchase Policies
If, within 30 days of the purchase date, you are not fully satisfied with your PRO-SHOCK purchase, you may return it for a full refund of your purchase price. The product must be returned undamaged and in full operating condition.
We want to ship your order on a timely basis — most orders will ship within 2-3 weeks of the date of order. If this isn’t possible, we will notify you when you can expect to receive your order. Sorry, only orders with shipping destinations in the continental US will be honored.
Accessibility
We have attempted to make this site as accessible and usable as possible doing everything we can to accommodate the needs of our users. We have built in a vast number of accessibility features. We won’t bore you with the details but will instead let the features speak themselves. In other words, if you need something to enjoy the site and access our content, whatever it may be, you should find that your needs have been met. If you do find difficulty using something, please tell us about it.
Privacy Policy
Your privacy and ours have equal importance. In light of this fact, we will respect yours as if it were our own. We do give you a cookie, and we collect some information when you visit — your internet protocol or “IP” address, for instance, and your other contact information, as well, if you decide to contact us — but all of it, every character of text, every number, every byte of data, it all stays with us. We do not, and will not, and morally cannot, sell, lease, rent, gift, or in any way share your personal information. Period.
Copyright
This site, its content, and its images are protected by copyright and we have chosen to reserve our rights. Borrowing short passages used for critical reviews are fine, but if you need anything beyond the scope of this allowance, please contact us.
Disclaimer
Use this site at your own risk. If you do find you are having difficulties, though, please tell us about them. We’ll try our best to meet your needs.
